Is REAL a property management system (PMS)?

No. A PMS runs the front desk, bookings, and revenue. REAL checks lease obligations, renovation costs, property assessments and repair priorities across the portfolio. It sits above your PMS and does not replace it.

Does REAL work for a corporate hotel portfolio or for franchisees?

REAL is built for corporate-controlled portfolios, where one team sets brand standards and owns the capital plan. Franchisees are told to use what corporate mandates, so the fit is at the corporate and owner-operator level.

How does REAL keep property improvement plans on budget?

It reads each plan, prices every line against your own delivery history, and tracks budget against actuals, so a refresh cycle holds from bid through reopening and the property keeps its flag.

Can REAL reconcile ground leases and in-property retail leases?

Yes. It abstracts both, tracks critical dates, and matches each charge to the lease, so overpayments surface and rights get enforced.

How does REAL reduce hotel property tax?

The tax agent audits assessments and pass-throughs across jurisdictions and flags over-assessments for appeal, across the whole portfolio.

REAL is SOC 2 Type II and ISO 27001 certified, single-tenant, and never uses your data to train shared models.

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For corporate hotel, resort, and hospitality real estate teams

Hold the brand standard across every property, without holding up the team.

REAL prioritizes guest-facing repairs, prices property improvement plans against your delivery history, checks ground-lease and retail-lease charges and flags property-tax assessments worth appealing, with the source evidence attached.

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1.2B sq ft analyzed across enterprise portfolios.

Active agentsLive

Facilities
Construction and renovation
Lease administration
Property tax
Portfolio optimization

Portfolio coverage100%

Trusted by industry leaders

Stanford University

1.2B sq ft

analyzed across enterprise portfolios

8M+

tasks processed

Outcomes

Why hospitality teams choose REAL

See it on your portfolio

Keep properties guest-ready

Chillers, elevators, roofs, guest rooms, and FF&E condition read across every property, so what a guest would notice gets attention first.

Land every property improvement plan

Each PIP priced against your own delivery history and tracked against actuals, so a refresh holds from bid through reopening.

Check every lease charge

Ground leases and in-property retail leases abstracted, charges matched to the lease, overpayments surfaced.

Cut the property tax bill

Assessments audited across jurisdictions and over-assessments flagged for appeal, across the portfolio.

Upscale hotel lobby with modern interior design

In your portfolio

1.2B sq ft analyzed across enterprise portfolios.

See it on your locations

The shift

What changes with REAL

Every item here is a task your team either avoids today or does manually. REAL handles it in the background.

TodayWith REAL

Today
Property condition found on the inspection, or in the reviews
With REAL
Condition read from data, guest-facing work prioritized first
Today
PIP budgets set from the last property
With REAL
Every line priced against your own delivery history
Today
Ground-lease and retail charges paid without a check
With REAL
Every charge matched to the lease, overpayments surfaced
Today
Assessments paid as issued
With REAL
Assessments audited across jurisdictions, appeals flagged

One agent is powerful.
A suite is transformative.

Each REAL agent is an expert in its domain, built to share context and act on what the others know. The more agents work in your portfolio, the more complete each one’s view of it becomes, and the stronger every decision your team makes.

FacilitiesRight issue. Right owner. Right action.Connect asset condition, service history, contracts, work orders and site context to prevent failures and route the work that needs attention.Explore Facilities

ConstructionCatch the gap before it becomes cost.Connect drawings, standards, estimates, bids, scope, contracts and project history from first plan through final cost.Explore Construction

Portfolio StrategyMake portfolio decisions with every location in view.Combine economics, leases, physical feasibility, operations, market context and external constraints to rank what to do next.Explore Portfolio Strategy

Lease AccountingFrom ASC 842 to every lease-related payment.Maintain lease accounting, validate CAM and rent changes, control payments and trace every calculation back to the governing source.Explore Lease Accounting

Lease AdministrationTurn every lease term into action.Keep rights, obligations, dates, notices and recoveries current across the full lease portfolio, with the governing clause attached to every action.Explore Lease Administration

What clients say

REAL has become a strategic agentic partner for CVS, helping our team recover value, move faster, and execute more intelligently.

Matthew DeSilva

Executive Director, Real Estate, CVS Health

REAL’s platform is a game-changer in commercial real estate. It seamlessly integrates AI to enhance data accuracy and eliminate manual work.

Ken Ziff

VP, Real Estate Operations & Procurement, Dental Care Alliance

The REAL platform, where every connected system comes together

Integrations

Keep your systems. Make them work together.

REAL connects the systems, documents and records already running your portfolio, then uses that combined context to check lease obligations, prioritize repairs, price renovations and review property-tax costs.

FAQ

No. A PMS runs the front desk, bookings, and revenue. REAL checks lease obligations, renovation costs, property assessments and repair priorities across the portfolio. It sits above your PMS and does not replace it.
REAL is built for corporate-controlled portfolios, where one team sets brand standards and owns the capital plan. Franchisees are told to use what corporate mandates, so the fit is at the corporate and owner-operator level.
It reads each plan, prices every line against your own delivery history, and tracks budget against actuals, so a refresh cycle holds from bid through reopening and the property keeps its flag.
Yes. It abstracts both, tracks critical dates, and matches each charge to the lease, so overpayments surface and rights get enforced.
The tax agent audits assessments and pass-throughs across jurisdictions and flags over-assessments for appeal, across the whole portfolio.
REAL is SOC 2 Type II and ISO 27001 certified, single-tenant, and never uses your data to train shared models.

Enterprise security, built in

SOC 2 Type II

Audited continuously by PwC across security, availability, and confidentiality.

ISO/IEC 27001

The international standard for information security management.

ISO/IEC 27017

Cloud-specific extension of ISO 27001, for deployment architecture.

Single-tenant architecture

Your data never trains shared models

Sourced outputs, enterprise controls, and deployment across your portfolio in weeks.

Initial agents live in two weeks.

Start with one or two high-value workflows, connect the required data and documents, measure the result, then expand across domains.

A tailored onboarding for every enterprise.
Fitted to how you actually work.
Continuous support as your portfolio evolves.