Turn every lease term into action.

FAQ

• How can I improve my CAM reconciliation and catch overcharges?

  Most CAM leakage hides in a few repeatable places: capital expenditures billed into the operating CAM pool, management fees above contractual caps, an incorrect pro-rata share after a GLA change, base year items that should be excluded, and anchor costs allocated to inline tenants. The work is checking each reconciliation against the specific lease terms, exclusions, and caps. REAL checks each reconciliation against the governing lease, flags disallowed charges and cap breaches with the source clause attached, and prepares the recovery letter.

• How do I stop missing critical lease dates and renewal windows across my portfolio?

  Missed dates come from tracking obligations in spreadsheets that nobody owns end to end. The fix is to extract every critical date from the lease itself and watch it against the calendar continuously. REAL abstracts the dates and terms, tracks them across the portfolio, and alerts your team before a renewal, option, or break clause window closes.

• How can I recover tenant improvement allowance before it expires?

  Most TIA dollars expire unclaimed because the proof is assembled too late. The answer is to track what each lease still owes you and package the evidence as you spend, not after the deadline. REAL tracks remaining allowance per lease, packages the supporting invoices as costs are incurred, and prepares the claim before the submission window runs out.

• How do I hold landlords to their obligations like co-tenancy and build-out delivery?

  By tracking each obligation against the lease clause that creates it and acting the moment one slips. A missed build-out delivery can trigger rent abatement, a co-tenancy failure can trigger a remedy, a repair on the landlord’s account should never be paid by the tenant. REAL holds every obligation against the lease and triggers the right at the moment it applies, so what you are owed is recovered instead of absorbed.

• How can I abstract leases at scale without manual review of every page?

  Abstraction is the bottleneck because reading every lease by hand does not scale across hundreds of locations. REAL extracts the dates, financial terms, clauses, and rights from each lease and maps them into a structured record, with every field linked back to the page it came from so your team verifies rather than re-reads.

• What does REAL extract from a commercial lease?

  The fields that drive money and risk: critical dates, renewal and termination options, rent steps and escalations, CAM and pass-through terms, co-tenancy and kickout clauses, use and exclusive restrictions, insurance requirements, and landlord work-letter and tenant improvement allowance references. REAL pulls each of these into a structured record with every field linked back to the clause it came from, so the abstract is verifiable rather than just a summary.

• How is REAL different from manual abstraction or a generic AI tool?

  Manual abstraction is slow and hard to scale, and a generic tool reads a lease with no sense of what matters in one. REAL is grounded in your own lease data and built on real estate domain context, so it tells a kickout clause from a co-tenancy trigger, maps the output into the formats your lease-admin and finance teams already use, links every field to its source, and routes conflicts and uncertainties to a person rather than guessing.

• Can REAL give us a single source of truth for lease and construction data?

  REAL gives you one place to ask. Your systems of record stay the source of record, and REAL reads across them, the leases, and the plans, so any question about any location gets one sourced answer. You get the single view teams ask for, without maintaining a second database.

• Which lease document types does REAL support?

  REAL handles the documents a real portfolio actually contains: NNN, gross, and modified-gross leases, along with letters of intent, amendments, and work letters, across multi-location portfolios. Scanned, redlined, and inconsistent formats are the expected case, not the exception.

• Can I export lease abstracts into my lease-administration system?

  Yes. The point of abstraction is to remove manual re-keying, so the output comes out structured: Excel tables, PDF reports, JSON data, and system-import formats that line up with your lease-administration and project tools. The abstract goes back into the systems your team already works in.

• How does clause and risk review work?

  Risk review reads for non-standard language in the sections that carry the most exposure: termination, default, force majeure, assignment, and liability. REAL flags where a lease deviates from standard, prioritizes the high-impact deviations, and attaches a citation to each, so legal and lease-admin time goes to the clauses that actually matter.