For owners and landlord real estate teams

Every estoppel certificate requested, tracked, and checked, without chasing tenants by email.

REAL drafts the request, tracks who's responded, and checks every returned certificate against the lease itself, so nothing holds up a sale, refinance, or loan closing.

  • Single-tenant
  • SOC 2 Type II
  • ISO 27001
  • Your data is never used to train models

Why it matters

An AI estoppel expert that manages the request, the follow-up, and the verification, so a closing doesn't stall waiting on a handful of outstanding certificates.

Estoppel collection is deadline-driven. Every day of delay is a day closer to a closing that can't close.

1.2B sq ft

analyzed across enterprise portfolios

8M+

tasks processed across enterprise portfolios

100%

certificates checked against the lease

01

Estoppel requests drafted and sent automatically, portfolio-wide.

When a sale, refinance, or loan event triggers the need, REAL drafts the estoppel request for every affected tenant directly from the lease on file.

Estoppel request · Sale trigger

42 tenants

Requests drafted from each lease

42

Sent

42

Method

Auto from lease

No manual drafting required

02

Response tracking, so nothing stalls a closing.

A live dashboard shows exactly who's responded and who hasn't, so your team knows where to follow up instead of guessing.

Estoppel tracker · Live

Requested

42

Returned

31

Outstanding

11

Overdue

3

Follow-up triggered automatically for overdue

03

Every returned certificate checked against the actual lease.

REAL compares what the tenant certifies against REAL's own abstraction of the lease and flags any mismatch on rent, term, or disclosed defaults.

Certificate check · Tenant 14

ItemResult

Tenant-stated rent

$18,200/mo

Flagged

Lease rent

$17,400/mo

Discrepancy

Lease term

Matches

Disclosed defaults

None stated
04

Discrepancies flagged before they reach the buyer or lender.

Anything that doesn't reconcile gets surfaced to your team first, so it can be resolved or explained before it becomes a buyer or lender question.

Discrepancy queue

Side-letter rent concession not on lease

Flagged

Rent discrepancy · Tenant 14

Flagged

All other certificates

Clear

Resolved before reaching buyer or lender

05

A complete, audit-ready estoppel package for every closing.

Every certificate, every follow-up, and every resolved discrepancy rolls into one package, ready the day the closing needs it.

Closing package

Certificates

42 of 42

Discrepancies resolved

2 of 2

Ready for buyer

Yes

Complete package on closing day

The REAL Suite

One capability. A complete owner toolkit.

REAL's owner-side capabilities are built for the side of the lease that sends the statement. Each one runs on the leases and expense data you already hold.

Lease Administration

Frequently asked questions

  • Most CAM leakage hides in a few repeatable places: capital expenditures billed into the operating CAM pool, management fees above contractual caps, an incorrect pro-rata share after a GLA change, base year items that should be excluded, and anchor costs allocated to inline tenants. The work is checking each reconciliation against the specific lease terms, exclusions, and caps. REAL runs that check against every lease, flags disallowed charges and cap breaches with the clause attached, and prepares the recovery letter the moment one shows up.

  • Missed dates come from tracking obligations in spreadsheets that nobody owns end to end. The fix is to extract every critical date from the lease itself and watch it against the calendar continuously. REAL abstracts the dates and terms, tracks them across the portfolio, and alerts your team before a renewal, option, or break clause window closes.

  • Most TIA dollars expire unclaimed because the proof is assembled too late. The answer is to track what each lease still owes you and package the evidence as you spend, not after the deadline. REAL tracks remaining allowance per lease, packages the supporting invoices as costs are incurred, and prepares the claim before the submission window runs out.

  • By tracking each obligation against the lease clause that creates it and acting the moment one slips. A missed build-out delivery can trigger rent abatement, a co-tenancy failure can trigger a remedy, a repair on the landlord’s account should never be paid by the tenant. REAL holds every obligation against the lease and triggers the right at the moment it applies, so what you are owed is recovered instead of absorbed.

  • Abstraction is the bottleneck because reading every lease by hand does not scale across hundreds of locations. REAL extracts the dates, financial terms, clauses, and rights from each lease and maps them into a structured record, with every field linked back to the page it came from so your team verifies rather than re-reads.

  • The fields that drive money and risk: critical dates, renewal and termination options, rent steps and escalations, CAM and pass-through terms, co-tenancy and kickout clauses, use and exclusive restrictions, insurance requirements, and landlord work-letter and tenant improvement allowance references. REAL pulls each of these into a structured record with every field linked back to the clause it came from, so the abstract is verifiable rather than just a summary.

  • Manual abstraction is slow and hard to scale, and a generic tool reads a lease with no sense of what matters in one. REAL is grounded in your own lease data and built on real estate domain context, so it tells a kickout clause from a co-tenancy trigger, maps the output into the formats your lease-admin and finance teams already use, links every field to its source, and routes conflicts and uncertainties to a person rather than guessing.

  • REAL gives you one place to ask. Your systems of record stay the source of record, and REAL reads across them, the leases, and the plans, so any question about any location gets one sourced answer. You get the single view teams ask for, without maintaining a second database.

  • REAL handles the documents a real portfolio actually contains: NNN, gross, and modified-gross leases, along with letters of intent, amendments, and work letters, across multi-location portfolios. Scanned, redlined, and inconsistent formats are the expected case, not the exception.

  • Yes. The point of abstraction is to remove manual re-keying, so the output comes out structured: Excel tables, PDF reports, JSON data, and system-import formats that line up with your lease-administration and project tools. The abstract goes back into the systems your team already works in.

  • Risk review reads for non-standard language in the sections that carry the most exposure: termination, default, force majeure, assignment, and liability. REAL flags where a lease deviates from standard, prioritizes the high-impact deviations, and attaches a citation to each, so legal and lease-admin time goes to the clauses that actually matter.

Stop chasing estoppels by email. Let the request, the follow-up, and the check run themselves.

See REAL draft and track a set of estoppel requests from your own lease portfolio.

  • Every request sent
  • Every response tracked
  • Every certificate verified

Estoppel Certificate Check

Frequently asked questions

  • An estoppel certificate is a tenant's written confirmation of a lease's current terms, used by buyers and lenders to verify there are no undisclosed disputes or side agreements before a sale or refinance closes.

  • REAL drafts and sends the requests, tracks which tenants have responded, and follows up automatically, so a closing doesn't stall waiting on a handful of outstanding certificates.

  • Yes. Every returned certificate is compared against REAL's abstraction of the actual lease, and any mismatch on rent, term, or disclosed defaults is flagged before it reaches the buyer or lender.

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