Lease Administration / TIA Recovery

Collect every TIA dollar before the right expires.

REAL turns each tenant improvement allowance into a live recovery workflow: what the lease promised, what has been spent, what is eligible, what evidence is missing, what has been reimbursed, and what needs to happen next.

Why it matters

The allowance is negotiated once. Recovering it can take months of cross-functional follow-up.

TIA recovery sits between the lease, construction, AP, accounting, landlord requirements, and a deadline. The money can be committed in the lease and still go uncollected if eligible costs are not matched to the right conditions, required evidence is incomplete, or the draw is submitted too late. REAL keeps the entitlement, spend, documentation, deadline, landlord response, and remaining balance in one active workflow.

1.2M+

leases analyzed by REAL

1.2B sq ft

analyzed across enterprise portfolios

8M+

tasks processed across enterprise portfolios

01

Define the entitlement, exactly as the lease states it.

REAL structures the allowance amount, per-square-foot logic where applicable, eligible and excluded uses, landlord work obligations, draw mechanics, milestones, completion requirements, submission deadlines, and any condition that controls payment.

Allowance terms · Suite 220, Meridian Plaza

Allowance

$42.00/RSF

Draw structure

Two staged draws

Submission deadline

120 days post-occupancy

Structured from the current lease and amendment chain

02

Match project spend to the lease that governs it.

Invoices, pay applications, construction costs, approvals, and completion evidence are connected to the allowance terms that actually govern reimbursement, not a generic checklist.

Spend match · Suite 220, Meridian Plaza

Allowance

$378,000

Eligible spend to date

$291,400

Already reimbursed

$150,000

Outstanding recoverable

$141,400
03

Build the recovery package the lease actually requires.

REAL assembles the documents the specific lease requires for the next draw and surfaces missing items, such as invoices, lien waivers, certificates, or approvals, before they hold up reimbursement.

Draw package status · Suite 220, Meridian Plaza

Itemized draw request

Ready

Lien waivers

Missing 2 of 5

Completion certificate

Ready

Next submission window closes in 18 days

Go deeper

Purpose-built for every part of the workflow.

Every workflow, one context

Every workflow gets the full real estate context.

Lease, financial, construction, facilities, and portfolio workflows run on the same asset or location context. What one workflow learns becomes usable by the next, without rebuilding the evidence every time.

Lease Administration

Frequently asked questions

  • Most CAM leakage hides in a few repeatable places: capital expenditures billed into the operating CAM pool, management fees above contractual caps, an incorrect pro-rata share after a GLA change, base year items that should be excluded, and anchor costs allocated to inline tenants. The work is checking each reconciliation against the specific lease terms, exclusions, and caps. REAL runs that check against every lease, flags disallowed charges and cap breaches with the clause attached, and prepares the recovery letter the moment one shows up.

  • Missed dates come from tracking obligations in spreadsheets that nobody owns end to end. The fix is to extract every critical date from the lease itself and watch it against the calendar continuously. REAL abstracts the dates and terms, tracks them across the portfolio, and alerts your team before a renewal, option, or break clause window closes.

  • Most TIA dollars expire unclaimed because the proof is assembled too late. The answer is to track what each lease still owes you and package the evidence as you spend, not after the deadline. REAL tracks remaining allowance per lease, packages the supporting invoices as costs are incurred, and prepares the claim before the submission window runs out.

  • By tracking each obligation against the lease clause that creates it and acting the moment one slips. A missed build-out delivery can trigger rent abatement, a co-tenancy failure can trigger a remedy, a repair on the landlord’s account should never be paid by the tenant. REAL holds every obligation against the lease and triggers the right at the moment it applies, so what you are owed is recovered instead of absorbed.

  • Abstraction is the bottleneck because reading every lease by hand does not scale across hundreds of locations. REAL extracts the dates, financial terms, clauses, and rights from each lease and maps them into a structured record, with every field linked back to the page it came from so your team verifies rather than re-reads.

  • The fields that drive money and risk: critical dates, renewal and termination options, rent steps and escalations, CAM and pass-through terms, co-tenancy and kickout clauses, use and exclusive restrictions, insurance requirements, and landlord work-letter and tenant improvement allowance references. REAL pulls each of these into a structured record with every field linked back to the clause it came from, so the abstract is verifiable rather than just a summary.

  • Manual abstraction is slow and hard to scale, and a generic tool reads a lease with no sense of what matters in one. REAL is grounded in your own lease data and built on real estate domain context, so it tells a kickout clause from a co-tenancy trigger, maps the output into the formats your lease-admin and finance teams already use, links every field to its source, and routes conflicts and uncertainties to a person rather than guessing.

  • REAL gives you one place to ask. Your systems of record stay the source of record, and REAL reads across them, the leases, and the plans, so any question about any location gets one sourced answer. You get the single view teams ask for, without maintaining a second database.

  • REAL handles the documents a real portfolio actually contains: NNN, gross, and modified-gross leases, along with letters of intent, amendments, and work letters, across multi-location portfolios. Scanned, redlined, and inconsistent formats are the expected case, not the exception.

  • Yes. The point of abstraction is to remove manual re-keying, so the output comes out structured: Excel tables, PDF reports, JSON data, and system-import formats that line up with your lease-administration and project tools. The abstract goes back into the systems your team already works in.

  • Risk review reads for non-standard language in the sections that carry the most exposure: termination, default, force majeure, assignment, and liability. REAL flags where a lease deviates from standard, prioritizes the high-impact deviations, and attaches a citation to each, so legal and lease-admin time goes to the clauses that actually matter.

Turn the allowance into cash before the window closes.

Bring one lease, the project spend, and the current TIA status. See REAL identify the recoverable balance, missing evidence, deadline, and next action.

  • Entitlement structured from the lease itself
  • Spend matched to the terms that govern reimbursement
  • Missing evidence surfaced before it blocks a draw

TIA Recovery

Frequently asked questions

  • TIA recovery is the process of collecting the tenant improvement allowance the landlord committed to in the lease, subject to the lease's eligible-cost, documentation, milestone, and timing requirements.

  • It can. Many leases condition reimbursement on completion or submission by a defined date. REAL always presents the exact lease-specific deadline rather than a generic timing rule.

  • Requirements vary by lease. Common examples include itemized draw requests, invoices, pay applications, lien waivers, completion evidence, approvals, and certificates. REAL shows only the documents required by the governing lease.

  • Yes. Where the lease provides for staged or multiple draws, REAL tracks each draw's eligible spend, required evidence, submitted amount, landlord response, reimbursement, and remaining balance.

  • The cash recovery and the accounting treatment depend on the same underlying lease terms, so REAL keeps the recovery workflow linked to Lease Accounting rather than treating TIA as a separate record.

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