For property accounting, asset management, and finance teams
Pools, gross-up, caps, CPI, and proration computed per lease from your documents and ledger.
Why it matters
Reconciliation season without rebuilding a spreadsheet per property, and a number you can defend line by line.
1.2B
sqft of enterprise operations run on REAL
8M+
tasks completed across enterprise portfolios
14%
physical operations savings across portfolio
REAL reads your leases and ledger, applies the exclusions and gross-up each lease specifies, and computes every share. Your team reviews finished output rather than assembling it.
Recoverable pool
Exclusions applied
§9.2 carve-outs · capital, leasing costs
Gross-up to 95% occupancy
Anchor contribution · fixed
Anchor A · §3.4 · capped at $186,000
Tenants computed
One suite caps controllable expenses, one indexes to CPI, one has a base year, and an anchor contributes a fixed amount that reshapes everyone else's share. Holding all of that in a spreadsheet is why reconciliation season takes what it takes.
Anchor A
§3.4
Suite 120
§7.1
Suite 240
§7.3
Suite 310
§7.2
Suite 415
Each structure modeled individually
The true-up is only right if the estimate side is right. REAL validates escrows collected against estimates billed before it computes what each tenant still owes or is owed back.
Estimates billed
Escrow collected
Suite 415 · 2 months outstanding
Actual recoverable
An unexplained jump in the pool is the line a tenant audit goes after first. REAL compares each expense against prior years and flags what needs an explanation while there is still time to prepare one.
Security · +71%
new line item · not in prior pool
Landscaping · +34%
no scope change on record
Utilities · +4%
Snow removal · +6%
A missing exhibit or an unconfirmed occupancy assumption stops the calculation instead of quietly skewing it. Nothing computes on an incomplete input, which is what keeps the output defensible.
General ledger complete
Rent roll current
Suite 415 · Exhibit C missing
Occupancy assumption unconfirmed
The letters and the master tab come from one payload, so they cannot drift apart. When a tenant challenges a line, the provision, the ledger entry, and the share calculation are all one click away.
Tenant share of pool
Base year adjustment
§7.3 · 2021 base
Escrow credit
Trace
Master tab row 18
Recovery is what the lease allows.
REAL is not built to bill tenants more. Under-recovery from a cautious spreadsheet and over-recovery that returns as a dispute are the same problem, which is a reconciliation nobody can fully verify.
An amendment that adds a cap or resets a base year changes next year's reconciliation. It reaches the calculation when it is signed, not when someone remembers to update the spreadsheet.
Suite 310 amended · cap added → CAM Reconciliation
Recovery structure updated for FY26
The REAL Suite
Each REAL agent is an expert in its domain, built to share context and act on what the others know. The more agents work in your portfolio, the more complete each one’s view of it becomes, and the stronger every decision your team makes.
CAM Reconciliation for landlords
It reads your lease documents and general ledger, then computes pools, exclusions, gross-up, caps, CPI adjustments, anchor contributions, proration, and each tenant’s share. Every figure traces back to the lease provision and the ledger entry behind it, so the calculation can be inspected rather than trusted.
Yes. Anchors frequently contribute a fixed or capped amount rather than a straight pro-rata share, which changes the pool the remaining tenants divide. REAL applies the anchor provision first and computes everyone else against what is actually left.
Recovery terms are modeled per lease, not per property, so a centre with thirty different structures reconciles as thirty structures. Caps, CPI indexation, base years, exclusions, and gross-up assumptions each apply from the lease that specifies them.
Yes. Estimates billed and escrow actually received are reconciled before the true-up computes, because a correct pool against a wrong estimate still produces a wrong tenant balance.
Both, generated from the same payload so the two agree. A readiness check holds output until the inputs are complete, which prevents the common failure of a letter that does not tie to the master tab.
Open the figure and the governing provision, the ledger entry, and the share calculation are all there. Most disputes end when the tenant can see the derivation rather than being asked to accept a total. REAL also flags unusual year-over-year increases before letters go out, so the explanation is prepared in advance.
It works from your lease documents and exported ledger data, in the form you already hold them.
REAL runs in a single tenant on your data, SOC 2 Type II and ISO 27001 certified, and your data is never used to train any model. Critical decisions require human approval before anything is issued.
Tenant auditing reconciliations you receive? See CAM recovery audit for tenants
See REAL compute a master tab and tenant letters from one of your own properties.