FOR OWNERS
For property accounting, asset management, and finance teams
Pools, gross-up, caps, CPI, and proration computed per lease from your documents and ledger. Tenant letters go out in weeks instead of months.
Why it matters
Reconciliation season without rebuilding a spreadsheet per property, and a number you can defend line by line.
1.2B sq ft
analyzed across enterprise portfolios
8M+
tasks processed across enterprise portfolios
14%
average cost reduction across portfolio
REAL reads your leases and ledger, applies the exclusions and gross-up each lease specifies, and computes every share. Your team reviews finished output rather than assembling it.
Recoverable pool
Exclusions applied
§9.2 carve-outs · capital, leasing costs
Gross-up to 95% occupancy
Anchor contribution · fixed
Anchor A · §3.4 · capped at $186,000
Tenants computed
One suite caps controllable expenses, one indexes to CPI, one has a base year, and an anchor contributes a fixed amount that reshapes everyone else's share. Holding all of that in a spreadsheet is why reconciliation season takes what it takes.
Anchor A
§3.4
Suite 120
§7.1
Suite 240
§7.3
Suite 310
§7.2
Suite 415
Each structure modeled individually
The true-up is only right if the estimate side is right. REAL validates escrows collected against estimates billed before it computes what each tenant still owes or is owed back.
Estimates billed
Escrow collected
Suite 415 · 2 months outstanding
Actual recoverable
An unexplained jump in the pool is the line a tenant audit goes after first. REAL compares each expense against prior years and flags what needs an explanation while there is still time to prepare one.
Security · +71%
new line item · not in prior pool
Landscaping · +34%
no scope change on record
Utilities · +4%
Snow removal · +6%
A missing exhibit or an unconfirmed occupancy assumption stops the calculation instead of quietly skewing it. Nothing computes on an incomplete input, which is what keeps the output defensible.
General ledger complete
Rent roll current
Suite 415 · Exhibit C missing
Occupancy assumption unconfirmed
The letters and the master tab come from one payload, so they cannot drift apart. When a tenant challenges a line, the provision, the ledger entry, and the share calculation are all one click away.
Tenant share of pool
Base year adjustment
§7.3 · 2021 base
Escrow credit
Trace
Master tab row 18
Recovery is what the lease allows.
REAL is not built to bill tenants more. Under-recovery from a cautious spreadsheet and over-recovery that returns as a dispute are the same problem, which is a reconciliation nobody can fully verify.
Amendments apply in sequence, so a cap or exclusion that expired two amendments ago stops being honored the moment it should. Each change reaches the calculation when it is signed, and next year's reconciliation starts from the lease as it stands today.
Suite 310 amended · cap added → CAM Reconciliation
Recovery structure updated for FY26
The REAL Suite
Each REAL agent is an expert in its domain, built to share context and act on what the others know. The more agents work in your portfolio, the more complete each one’s view of it becomes, and the stronger every decision your team makes.
CAM Reconciliation for landlords
It reads your lease documents and general ledger, then computes pools, exclusions, gross-up, caps, CPI adjustments, anchor contributions, proration, and each tenant’s share. Every figure traces back to the lease provision and the ledger entry behind it, so the calculation can be inspected rather than trusted.
Yes. Anchors frequently contribute a fixed or capped amount rather than a straight pro-rata share, which changes the pool the remaining tenants divide. REAL applies the anchor provision first and computes everyone else against what is actually left.
Recovery terms are modeled per lease, not per property, so a center with thirty different structures reconciles as thirty structures. Caps, CPI indexation, base years, exclusions, and gross-up assumptions each apply from the lease that specifies them.
Yes. Estimates billed and escrow actually received are reconciled before the true-up computes, because a correct pool against a wrong estimate still produces a wrong tenant balance.
Both, generated from the same payload so the two agree. A readiness check holds output until the inputs are complete, which prevents the common failure of a letter that does not tie to the master tab.
Open the figure and the governing provision, the ledger entry, and the share calculation are all there. Most disputes end when the tenant can see the derivation rather than being asked to accept a total. REAL also flags unusual year-over-year increases before letters go out, so the explanation is prepared in advance.
It works from your lease documents and exported ledger data, in the form you already hold them, and runs on top of Yardi and the systems you already own. Nothing gets replaced.
In the base, before any single charge is even wrong. A pro-rata denominator that understates leasable area, tenants carrying less than their lease-defined share, and vacant units absorbing cost the leases assign elsewhere. REAL checks the allocation itself each cycle, recommends the corrected charge for each gap, and shows the lease language behind it.
This is one of the most common underbilling errors: the occupancy adjustment gets applied twice, once in the proration and again in the fee base, and the tenant is billed less than the lease provides. REAL computes the admin fee on the base the lease defines, applied once, with the derivation attached.
REAL runs in a single tenant on your data, SOC 2 Type II and ISO 27001 certified, and your data is never used to train any model. Nothing goes to a tenant unless you have approved it.
Tenant auditing reconciliations you receive? See CAM recovery audit for tenants
See REAL compute a master tab and tenant letters from one of your own properties.