BY PORTFOLIO ROLE
For facilities and operations teams
REAL reads condition, service history, and equipment age across every site to flag a likely failure weeks before it happens.
Why it matters
Reactive maintenance costs more every time: emergency labor rates, expedited parts, and the downside of the failure itself. REAL reads condition signals across every asset continuously and flags the ones trending toward failure early enough to act on.
1.2B sq ft
analyzed across enterprise portfolios
8M+
tasks processed across enterprise portfolios
14%
average cost reduction across existing REAL clients
REAL shows you what it will cost to act now versus what you’ll spend if you wait, so your team can protect the budget before the emergency call comes.
Cost prevention
HVAC · Michigan Ave, Chicago
Act now
If you wait
Early failure signal detected. 6–8 weeks before critical failure.
REAL builds a condition score per asset from photos, service history, and equipment age, so preventive work gets sequenced by real risk instead of a fixed calendar interval.
Asset condition score
Rooftop unit · CVS, Michigan Ave
38
↓ from 61
Compressor cycling flagged
−8Age past service interval
−5Refrigerant trend abnormal
−7Instead of servicing every asset on the same interval, REAL sequences preventive work by which assets are actually trending toward failure, so budget goes where the risk is highest.
This week’s preventive queue
Rooftop unit · Chicago
Walk-in cooler · Dallas
Water heater · Phoenix
Go deeper
Every workflow, one context
Lease, financial, construction, facilities, and portfolio workflows run on the same asset or location context. What one workflow learns becomes usable by the next, without rebuilding the evidence every time.
Facilities
The signal is in the data you already have: an HVAC unit that is old and over-cycling, a roof with a maintenance history pointing one way. The trick at scale is reading that signal early and putting a number on it. REAL reads operational data, work orders, and site imagery to flag assets heading for failure, then shows the act-now cost against the wait-and-fail cost, so the budget gets protected before the July breakdown and the emergency rate that comes with it.
Start from condition evidence, not a wish list. Tie every proposed dollar to the asset’s real condition and to the performance of the location it sits in, then sequence the work against the budget you have. REAL builds the capital plan with each dollar allocated, each location sequenced, and each savings opportunity captured, so the plan is ready to execute rather than ready to argue about.
By keeping repairs, asset condition, and location performance in one record instead of three. When a repair raises a location’s value score or extends an asset’s useful life, that link should be visible before the money is committed. REAL ties each repair to the outcome it produces, so facilities spend reads as an investment with a return rather than a cost line.
A complete and current picture of each asset: photos, work orders, sensor and inspection data, and the site record, all in one view. Predictions are only as good as the condition data behind them. REAL pulls physical and digital sources into a single view per location so decisions reflect what is happening on the ground right now, not what a spreadsheet said last quarter.
Utility billing errors hide in the volume: thousands of bills a month, and the abnormal ones look like all the others until someone checks. The fix is to watch usage and billing continuously and route the anomalies to the right team. REAL analyzes utility usage and billing across the portfolio, flags overcharges and abnormal consumption at the location and portfolio level, and surfaces the bills worth reviewing so the savings are not left on the table.
See REAL flag an asset trending toward failure and show the cost of acting now versus waiting.
Preventive Maintenance
REAL combines equipment age, service and repair history, manufacturer failure patterns, and site-level photo and inspection data to build a condition signal per asset, and flags equipment trending toward failure weeks ahead of the event.
The lead time depends on the asset and the failure mode, but REAL is built to surface a signal 6 to 8 weeks ahead of critical failure where the underlying data supports it, giving your team a real scheduling window instead of a same-week reaction.
Yes. Every flagged asset carries the estimated cost to act now against the estimated cost if the team waits for failure, so the budget conversation is grounded in a real number, not just urgency.