Check every charge against the lease before you pay it.

FAQ

• How do enterprise real estate teams process landlord and vendor invoices today, and why is it slow?

  Mostly manual keying, coding, and routing across many vendors and formats. A single NNN invoice has to be split into rent, CAM, tax, and insurance before it can post, and none of it is checked against the lease.

• What does it cost to process an invoice manually?

  Benchmarks vary by source and automation level. Ardent Partners’ State of ePayables 2025 puts best-in-class teams roughly 79% below all others, and IOFM puts manual processing around $6.30 per invoice against $1.45 with high automation.

• What is touchless or straight-through processing, and what rate is realistic?

  Invoices that reconcile cleanly post with no human touch. Best-in-class organizations reach roughly 35% or more on the 2025 benchmark. The rest still route most invoices through a person.

• What is a three-way match, and how does it apply in real estate?

  Traditionally it is invoice plus purchase order plus goods receipt. Most real estate spend is non-PO, so the equivalent is invoice plus lease terms plus accounting context. The lease does the job the purchase order does elsewhere.

• How do I code a multi-charge NNN landlord invoice correctly?

  Split base rent, CAM, tax, and insurance to the correct GL account, entity, and period, rather than posting one rent line. REAL applies your coding rules and links each line to the source.

• How does REAL check an invoice against my leases?

  It compares each charge to the lease’s scheduled rent, escalations, exclusions, and caps, and flags deviations with the clause attached, so an excluded charge or a misapplied escalation is caught before payment.

• What is the difference between recoverable, non-recoverable, and pass-through?

  Recoverable and pass-through charges such as CAM, tax, and insurance are billed through per the lease. Non-recoverable costs are not. The classification drives both what you can recover and how it is accounted for.

• Does REAL replace my ERP or AP system?

  No. REAL overlays Yardi, MRI, and your ERP, adding lease-aware checking and coding under human review. Your systems of record stay the source of record.

• How does catching a CAM overbilling at invoice time connect to CAM audit?

  Flagging a disallowed charge before payment prevents the overpayment the annual CAM audit would otherwise have to claw back later.